Mary was a single mother of two young children. She worked long hours to make ends meet, to provide for her family. One day, her HVAC system broke down and she was left with no heat during those lonely, cold winter weeks. Mary knew she had to get it fixed although she didn’t have the currency to pay for it, however desperate to keep her family warm, Mary started searching for HVAC maintenance services. She called numerous Heating plus Air Conditioning companies however their quotes were too high. Mary was at her wit’s end, plus just when she thought things couldn’t get any worse, she earned an unexpected bill from the hospital for her daughter’s recent surgery. Mary was crushed. She had to choose between paying for her daughter’s medical bills or fixing the Heating plus Air Conditioning system. Mary had no option however to prioritize her daughter’s health and put off the HVAC maintenance. The winter weeks were brutal for Mary and her children. They huddled together under blankets. Mary could see the pain in her children’s eyes. They were cold and miserable. Mary felt helpless and upset. Despite her best efforts, Mary could not afford her bills. She fell behind on her rent, and her vehicle payments, and eventually they were evicted from their home. Mary’s heart was broken as she watched her children cry, wondering where they would sleep that night. Mary’s story is sad, but it’s not uncommon. There are many hard-working single parents who struggle to make ends meet, and one unexpected expense can, unfortunately, tip them over the edge.